Support
Find quick answers below or contact us using the form.
Frequently asked questions
What is KaufTax?
KaufTax automatically generates EU‑compliant VAT invoices for your Kaufland orders and uploads them back to your Kaufland account, completely hands‑free.
Who is KaufTax for?
KaufTax is built for Kaufland business sellers (B2B) who want to save time, stay compliant with European VAT regulations, and avoid manual invoicing.
How do I start using KaufTax?
Create an account on KaufTax.com, connect your Kaufland API credentials, and the system will start syncing and generating invoices automatically every 15 minutes.
Is there a free trial?
Yes. You can try KaufTax free for 7 days with full access to all features — no payment required during the trial period.
Can I cancel anytime? How do cancellations work?
Yes. You can cancel anytime from your dashboard (one click). Per the Terms, cancellation takes effect at the end of your current billing period (fees are generally non‑refundable for the period in progress).
Is my data secure?
Absolutely. KaufTax is hosted on Google Cloud Platform, uses GDPR‑compliant encryption, and processes payments securely through Mollie.
How often does it sync orders and generate invoices?
KaufTax fetches/updates orders every ~15 minutes and uploads the resulting invoices automatically.
Are invoices EU‑compliant?
Yes. We generate invoices with correct VAT rates and country‑specific requirements for EU compliance.
Where can I get support?
Use the support widget or the contact form below to reach our team. We typically respond within one business day.
Does KaufTax integrate with other platforms?
Yes. Besides Kaufland, KaufTax also supports Shopify and WooCommerce order imports for unified invoice management.